QuickBooks Desktop Pro 2020 is Intuit's small business accounting software for Windows, bundled with 90 days of free customer support. Designed for small businesses and self-employed professionals, it provides a comprehensive set of tools for managing finances, tracking income and expenses, invoicing customers, and running detailed reports — all from a locally installed desktop application.

Key features in the 2020 version include automated customer payment reminders to schedule follow-up emails for overdue accounts receivable, the ability to include a customer's purchase order number in invoice email subject lines for faster payment processing, and the option to combine multiple invoice emails for the same customer into a single message. Reports with multiple columns support a new collapse/expand feature for easier data review. Smart Help has been enhanced with improved search and access to Intuit help content, community answers, and live agent callback. A simplified company file search makes it easier to locate and open files across multiple connected storage devices. Payroll setup includes a guided experience with employee self-setup, and direct deposit status can be monitored from within the application.

The included 90-day support entitlement provides phone-based access to Intuit's customer support team for setup assistance, troubleshooting, and product questions.